contacting the U.S. Interests Section

[maestra_katy 0]

I have tried several times to contact the U.S. Interests Section by using the (537) 834-4400 #. No one answers most of the time, but a couple times someone has picked up and it just seems like it is a house # or something. It is not the Int Sect... Does anyone know of another contact # to use??

Thanks,

Katy

[Inky 1,110]

All their contact info seems to be on their website.

US Intrests Section Havana Cuba Contact Us Page Link

Contact Us

U.S. INTERESTS SECTION

Calzada between L & M Streets,

Vedado, Havana

Phone: (53) (7) 833-3551 through 59

Hours: 8:00 a.m. to 4:30 p.m (We are closed on U.S. and Cuban Holidays)

Emergencies/After Hours:

Phone: (53) (7) 833-2302

American Citizen Services Unit

Our American Citizen Services Unit can be reached by dialing (537) 833-3551 through 833-3559 during business hours, except Cuban and U.S. federal holidays. Our fax number is (537) 833-1653.

For general inquiries regarding U.S. passports and citizenship, or other American citizen issues please contact us via e-mail at havanaconsularinfo@state.gov or at the numbers listed above.

For emergencies when the American Citizen Services Unit is closed or after hours (for U.S. Citizens only), please call: (537) 833-2302. Do not call this number for routine visa inquiries.

Immigrant and Non-Immigrant Visa

The Consular Information Unit can be reached Monday through Thursday from 8:30 a.m. to 4:00 p.m. and Fridays from 8:30 a.m. to 3:00 p.m. at telephone number (537) 834-4400.

Given the large daily demand of telephone calls from applicants in Cuba and petitioners in the United States, it can be difficult to reach us. We recommend that you visit our Frequently Asked Questions section before communicating with us.

Refugee Office

Refugee Inquiries: (53)(7) 833-3546/47

Fax: (53)(7) 834-4515

Information Resource Center (IRC)

Please contact the IRC Director,

by telephone at (53) (7) 833-35(51-59)

Office Hours:

Lincoln Center Hours:

Monday and Wednesday: 9:00 - 11:00 am and 2:00 - 4:00 pm

Tuesday and Thursday: 9:30 - 11:30 am and 2:00 - 4:00 pm

Friday: 9:00 am - 11:00 am and 1:00 - 3:00 pm

Eleanor Roosevelt Center Hours:

Monday - Wednesday: 9:00 - 11:00 am and 2:00 - 4:00pm

Thursday: 9:00 - 12:00 m

Friday: 1:00 - 3:00 pm

This page is produced and maintained by the Public Affairs Section at The U.S. Interests Section in Havana, Cuba.

We welcome your comments and suggestions.

Webmaster/PD

Phone: (53) (7) 833-3967

Fax: (53) (7) 833-3869

[Ide & Sam 1]

How are you calling them ? Sometimes when I call my boyfriend or friends in Cuba the call doesn't connect at all (even after several tries). And sometimes the call gets answered by what sounds like a call center of some sort. The women on the other line who answers will act like she is connecting your call, but it never actually connects. Its very weird. I would try the other numbers and maybe your original number again a few more times.

[Inky 1,110]

I dont call them I have no need to call them, I found the information for you on their website by using google easly.

Why are you calling them anyways? im sure it is a call center of course its busy a lot because a lot of people probably call?

Why arent you calling USCIS or DOS instead? are you trying to get information on your case? then you are calling the wrong numbers obviously, you should be calling USCIS not the embassy in cuba.