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AntiqueApple

Can you get more info when you infopass?

By AntiqueApple in Removing Conditions on Residency General Discussion

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AntiqueApple Contributor

AntiqueApple   0

Posted
Filed: Other Country: Paraguay
 Timeline
Posted

Howdy. Do you get more information when you infopass?

I called 1-800 number and spoke to an agent today. There was no waiting time and the agent was very helpful.

But then I realized that the agent have the same information I see on the online status.

If I make infopass appt, can I get more information regards to my application process?

Thanks in advance.

Timeline

Removing Conditions

12/22/09 -- Package sent to VSC

12/24/09 -- VSC received my package

12/28/09 -- Check cashed

01/02/10 -- NOA

01/25/10 -- Biometric Appt.

05/19/10 -- Email from USCIS * APPROVED * (141 days)

AOS

11/29/07 -- AOS filed

12/10/07 -- REF

12/19/07 -- Biometric Appt.

12/29/07 -- REF sent

01/04/08 -- AOS touched / REF received

01/27/08 -- EAD card production ordered

01/29/08 -- EAD Approval notice sent

01/31/08 -- EAD received in mail! (65 days)

02/04/08 -- Received Interview notice

03/19/08 -- Interview at Garden City, NY

03/26/08 -- Email from CRIS * APPROVED * (124 days)

03/31/08 -- Received "Welcome letter" in the mail

03/31/08 -- Email from CRIS "Card Production Order"

04/04/08 -- Email from CRIS "Approval notice sent"

04/09/08 -- Received GC in the mail!!

N400

07/08/11 -- N400 sent

07/18/11 -- Check cashed

07/22/11 -- NOA

08/23/11 -- Biometric Appt.

10/18/11 -- Interview

10/20/11 -- Email from CRIS * APPROVED *

0409_1.jpg0409_2.jpg0409_3.jpg0409_4.jpg

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v333k Experienced

v333k   59

Posted
Filed: Citizen (apr) Timeline
Posted

Howdy. Do you get more information when you infopass?

I called 1-800 number and spoke to an agent today. There was no waiting time and the agent was very helpful.

But then I realized that the agent have the same information I see on the online status.

If I make infopass appt, can I get more information regards to my application process?

Thanks in advance.

It depends on the IO and the inquiry you are scheduling the infopass about. Some people have posted that they experienced a great session and others didn't get a single detail out of the session.

If the office is not too far from where you live, you might want to get an appointment and find out... else, I recommend you wait. I am assuming you are waiting on your ROC based on your timeline...

N-400 Naturalization Timeline

06/28/11 .. Mailed N-400 package via Priority mail with delivery confirmation

06/30/11 .. Package Delivered to Dallas Lockbox

07/06/11 .. Received e-mail notification of application acceptance

07/06/11 .. Check cashed

07/08/11 .. Received NOA letter

07/29/11 .. Received text/e-mail for biometrics notice

08/03/11 .. Received Biometrics letter - scheduled for 8/24/11

08/04/11 .. Walk-in finger prints done.

08/08/11 .. Received text/e-mail: Placed in line for interview scheduling

09/12/11 .. Received Yellow letter dated 9/7/11

09/13/11 .. Received text/e-mail: Interview scheduled

09/16/11 .. Received interview letter

10/19/11 .. Interview - PASSED

10/20/11 .. Received text/email: Oath scheduled

10/22/11 .. Received OATH letter

11/09/11 .. Oath ceremony

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w8inglongtime Community Regular

w8inglongtime   29

Posted
Filed: Citizen (apr) Country: Ghana
 Timeline
Posted

Howdy. Do you get more information when you infopass?

I called 1-800 number and spoke to an agent today. There was no waiting time and the agent was very helpful.

But then I realized that the agent have the same information I see on the online status.

If I make infopass appt, can I get more information regards to my application process?

Thanks in advance.

Absolutely. Infopass will give you way more info than you will ever get calling the 800#. I called customer service last month to ask why I haven't received my biometrics letter and the rep I spoke to was just reading standard garbage they tell everybody else. She even read the famous line, we will contact you if we need anything from you.

I made an infopass last Thursday and the lady looked into my file and actually printed out a biometrics appointment letter for me. I should be getting the original letter in the mail this week but I will do a walk-in with the one she printed out if I do not get anything in the mail this week. If you live close to a ASC office, I will suggest you make an infopass and get some "REAL" answers. Good luck.

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lovenjstar Contributor

lovenjstar   0

Posted
Filed: Lift. Cond. (pnd) Timeline
Posted

I would think so... the IO was able to confirm that the vermont service center has not mailed anything to me after the BIO appt letter (i told her i did not have much confidence in our postal system).

Make sure you get a I551 stamp if you do go to a infopass, doesn't hurt to have it.

Aug 2001 - Enter US on B2 visiting visa

July 2002 - Enrolled in school, obtained F1 Visa

Sept 2007 - Married

Nov 2007 - File for GC

Feb 2008 - Interview - approved

Mar 2008 - received 2 year conditional GC.

11/30/2009 - Applied for ROC

12/15/2009 - received NOA, NOA date 12/10/2009

1/15/2010 - FP appointment

1/17/2010 - LUD

4/18/2010 - Previous I765 LUD

Still waiting...

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AntiqueApple Contributor

AntiqueApple   0

Posted
Filed: Other Country: Paraguay
 Timeline
  • Author
Posted

Thank you so much for your information. I think I will inforpass on my day off.

I will keep you posted.

Timeline

Removing Conditions

12/22/09 -- Package sent to VSC

12/24/09 -- VSC received my package

12/28/09 -- Check cashed

01/02/10 -- NOA

01/25/10 -- Biometric Appt.

05/19/10 -- Email from USCIS * APPROVED * (141 days)

AOS

11/29/07 -- AOS filed

12/10/07 -- REF

12/19/07 -- Biometric Appt.

12/29/07 -- REF sent

01/04/08 -- AOS touched / REF received

01/27/08 -- EAD card production ordered

01/29/08 -- EAD Approval notice sent

01/31/08 -- EAD received in mail! (65 days)

02/04/08 -- Received Interview notice

03/19/08 -- Interview at Garden City, NY

03/26/08 -- Email from CRIS * APPROVED * (124 days)

03/31/08 -- Received "Welcome letter" in the mail

03/31/08 -- Email from CRIS "Card Production Order"

04/04/08 -- Email from CRIS "Approval notice sent"

04/09/08 -- Received GC in the mail!!

N400

07/08/11 -- N400 sent

07/18/11 -- Check cashed

07/22/11 -- NOA

08/23/11 -- Biometric Appt.

10/18/11 -- Interview

10/20/11 -- Email from CRIS * APPROVED *

0409_1.jpg0409_2.jpg0409_3.jpg0409_4.jpg

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AntiqueApple Contributor

AntiqueApple   0

Posted
Filed: Other Country: Paraguay
 Timeline
  • Author
Posted

I'm little puzzled about making an infopass appt.

When I go online to make an appt, after selecting an office, I pick "You need Service on a case that has already been filed",

then on the following page, there are 4 options.

1. Order from Immigration Court

2. Case Processing Appointment

3. EAD inquiry appointment

4. Case Services follow-up appointment

I would pick #4 but I don't have "Service Request ID Number".

Can someone please guide me through this?

Timeline

Removing Conditions

12/22/09 -- Package sent to VSC

12/24/09 -- VSC received my package

12/28/09 -- Check cashed

01/02/10 -- NOA

01/25/10 -- Biometric Appt.

05/19/10 -- Email from USCIS * APPROVED * (141 days)

AOS

11/29/07 -- AOS filed

12/10/07 -- REF

12/19/07 -- Biometric Appt.

12/29/07 -- REF sent

01/04/08 -- AOS touched / REF received

01/27/08 -- EAD card production ordered

01/29/08 -- EAD Approval notice sent

01/31/08 -- EAD received in mail! (65 days)

02/04/08 -- Received Interview notice

03/19/08 -- Interview at Garden City, NY

03/26/08 -- Email from CRIS * APPROVED * (124 days)

03/31/08 -- Received "Welcome letter" in the mail

03/31/08 -- Email from CRIS "Card Production Order"

04/04/08 -- Email from CRIS "Approval notice sent"

04/09/08 -- Received GC in the mail!!

N400

07/08/11 -- N400 sent

07/18/11 -- Check cashed

07/22/11 -- NOA

08/23/11 -- Biometric Appt.

10/18/11 -- Interview

10/20/11 -- Email from CRIS * APPROVED *

0409_1.jpg0409_2.jpg0409_3.jpg0409_4.jpg

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3600rs Collaborator

3600rs   24

Posted
Filed: Timeline
Posted

Howdy. Do you get more information when you infopass?

I called 1-800 number and spoke to an agent today. There was no waiting time and the agent was very helpful.

But then I realized that the agent have the same information I see on the online status.

If I make infopass appt, can I get more information regards to my application process?

Thanks in advance.

The matter of getting more or getting less at an infopass is subjective. There are 2 layers of information, one for the public and the other only for the USCIS. The former is given freely thru INFOPASS, toll free etc. The later is not available to the public, this includes information on why files are pending. So its usual to get nothing more than the standard 'your case is pending', they will not give you anything beyond that.

The toll free agent is a call center agent, the agent over him is a higher level supervisor and then comes the infopass officer. All these personnel have got nothing to do with your A file than provide you with status updates, its your specific IO who makes decisions on your file in his custody. In cases which are pending for a long time the infopass proves little more helpful as the file is usual transfered to the local office.

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lovenjstar Contributor

lovenjstar   0

Posted
Filed: Lift. Cond. (pnd) Timeline
Posted

I'm little puzzled about making an infopass appt.

When I go online to make an appt, after selecting an office, I pick "You need Service on a case that has already been filed",

then on the following page, there are 4 options.

1. Order from Immigration Court

2. Case Processing Appointment

3. EAD inquiry appointment

4. Case Services follow-up appointment

I would pick #4 but I don't have "Service Request ID Number".

Can someone please guide me through this?

I usually just chose "I need more information" at the very beginning. This way they won't even ask you for your case number. Worked everytime.

Aug 2001 - Enter US on B2 visiting visa

July 2002 - Enrolled in school, obtained F1 Visa

Sept 2007 - Married

Nov 2007 - File for GC

Feb 2008 - Interview - approved

Mar 2008 - received 2 year conditional GC.

11/30/2009 - Applied for ROC

12/15/2009 - received NOA, NOA date 12/10/2009

1/15/2010 - FP appointment

1/17/2010 - LUD

4/18/2010 - Previous I765 LUD

Still waiting...

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AntiqueApple Contributor

AntiqueApple   0

Posted
Filed: Other Country: Paraguay
 Timeline
  • Author
Posted

Thanks a bunch. Lovenjstar. I was able to make an appt this time after selecting "I need more information".

Thanks again.

Hope we both receive a good very soon. :yes:

Timeline

Removing Conditions

12/22/09 -- Package sent to VSC

12/24/09 -- VSC received my package

12/28/09 -- Check cashed

01/02/10 -- NOA

01/25/10 -- Biometric Appt.

05/19/10 -- Email from USCIS * APPROVED * (141 days)

AOS

11/29/07 -- AOS filed

12/10/07 -- REF

12/19/07 -- Biometric Appt.

12/29/07 -- REF sent

01/04/08 -- AOS touched / REF received

01/27/08 -- EAD card production ordered

01/29/08 -- EAD Approval notice sent

01/31/08 -- EAD received in mail! (65 days)

02/04/08 -- Received Interview notice

03/19/08 -- Interview at Garden City, NY

03/26/08 -- Email from CRIS * APPROVED * (124 days)

03/31/08 -- Received "Welcome letter" in the mail

03/31/08 -- Email from CRIS "Card Production Order"

04/04/08 -- Email from CRIS "Approval notice sent"

04/09/08 -- Received GC in the mail!!

N400

07/08/11 -- N400 sent

07/18/11 -- Check cashed

07/22/11 -- NOA

08/23/11 -- Biometric Appt.

10/18/11 -- Interview

10/20/11 -- Email from CRIS * APPROVED *

0409_1.jpg0409_2.jpg0409_3.jpg0409_4.jpg

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