Case at NVC, Super Help!!!

[Cuban09 0]

Since May 2009 I sent in my mother's last document that they asked for which is the DS-230 form and all the other documents that is needed with the DS-230 form.

My question is since then and now how much longer do I have to wait until I here back from the NVC to know if the case is complete, and to know if they will be sending it to the embassy in kingston Jamaica.

I have call them nemerous of times to see what is going on with the case and all the operator can say is that the case is with the Supervior, What does that mean? And they told me that he/she is checking it. What's up with that, It keep me worrying that something is wrong with the case. They also said to call back 10 to 15 business days. Sometimes I can't wait and I would call them the next day or so.

So what does that mean? Are they completing the case or what?

HELP!!!

[imaisha 0]

I was also told that my case was with a supervisor and within five days my case was complete. The operator had no idea why my case was with a supervisor- she ackowledged that it wasn't standard practice but didn't have any other ideas. Nothing was wrong, I guess they just wanted to review it or something.

Of course a case could also go to a supervisor when something is wrong. When did they first tell you that that was what was happening with it?

[Cuban09 0]

They told me around the end of last month which was June that it is with the Supervisor and the operator don't know what's going on or can give me any info on the case, all they can say is call back in 10 to 15 business days.

I was also told that my case was with a supervisor and within five days my case was complete. The operator had no idea why my case was with a supervisor- she ackowledged that it wasn't standard practice but didn't have any other ideas. Nothing was wrong, I guess they just wanted to review it or something.

Of course a case could also go to a supervisor when something is wrong. When did they first tell you that that was what was happening with it?

[Y's_habibitk 2]

I have read of MANY cases going to the supervisor before the case is complete. It may even be standard procedure. You should have your case completed soon

[AbbynSheryl 0]

hey i would call nvc couple of times and talk to superviser

good luck

abby n sheryl

[imaisha 0]

Well it's been more than 10-15 days so definitely call back and say, "You've been telling me that for x number of days now, may I please speak to a supervisor?" And if they say no, hang up, call later and try again.

Edited July 14, 2009 by imaisha