IV Bill Payment online

[mommy&helena 0]

Guys! I just paid the IV bill online. After I filled it out I clicked on the "ACH Payment" something box on the lower right side of the page then it became "Go to Invoice Page". So I clicked that as well, however when I went there it still shows NOT PAID. It was different when i paid my AOS coz it immediately showed IN PROCESS and I was prompted to send the receipt to my email, now it didnt happen. i signed out and in but it still shows NOT PAID. Is that normal?

[turbo2253 0]

after you signed in, it takes you to the invoice page. the AOS fee shows paid, and the IV fee shows not paid? yes. go to the receipt page, and at the top it shows AOS fee, then IV fee right underneath, click on IV feeit should show in process, it might even show in process before you highlight IV fee. I hope this helps, Mike & Yizhen

[mommy&helena 0]

after you signed in, it takes you to the invoice page. the AOS fee shows paid, and the IV fee shows not paid? yes. go to the receipt page, and at the top it shows AOS fee, then IV fee right underneath, click on IV feeit should show in process, it might even show in process before you highlight IV fee. I hope this helps, Mike & Yizhen

I understand what you meant. I also clicked on the RECEIPT tab to see if it will appear there but there's nothing. Only the AOS bill payment shows there. And the IV Application Processing Fees says NOT PAID, and the box is still clickable. Does that mean that the payment we made was unsuccessful?

[Jonah VD 0]

Dont worry, it happened to me too. if you just paid today it will change once they cleared the payment from you bank. Mine was cleared the next day. On the invoice page though it still shows "NOT PAID" but when i click on the receipt - it shows PAID. And when i called NVC, the operator said not to worry because it does show in their system it was already paid.

[sasha414 0]

dont worry, give it about one day.

[mommy&helena 0]

Thanks guys! I just checked it today, and there's still nothing. huhuhu Btw, i didnt get a receipt when i made the payment, and the IV Bill doesnt show in the RECEIPT page, only the AOS which is now showing PAID. i actually called NVC and asked again, they said that they do not see a transaction about a payment there. Anyway, Im gonna wait till Friday and see if things change.

[msnoob 3]

Login to your checking account to see if the payment shows under the pending transactions. It usually takes less than a day for a payment to show as pending. This should help you to figure out if it's paid or not paid.

Best of Luck!

[mommy&helena 0]

Thank you! I called NVC again today, and they told me that there was no payment made. so i paid again, and this time we got a receipt, status now says IN PROCESS and the transaction appeared in the RECEIPT page. Thanks guys!