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tanyaru

How to call VSC???

By tanyaru in IR-1 / CR-1 Spouse Visa Process & Procedures

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tanyaru Collaborator

tanyaru   3

Posted
Filed: Citizen (pnd) Country: Russia
 Timeline
Posted

I really need to contact VSC because of an issue on my case. Unfortunately, customer service line cannot help me. So if someone out there knows it please share.

Thank you.

02/14/2008 Valentine`s Day Wedding!

AOS

04/09/2008 I-130 sent to Chicago Lockbox

05/03/2008 call to USCIS because NOA1 not received ;( Got the receipt number and was told that we cannot get replacement NOA1.

08/21/2008 request for NOA1 for I-130 to file AOS placed over the phone and forwarded to VSC. Thanks to the first great Rep at USCIS hotline

10/17/2008 Hubby`s B-day, NOA1 for I-130 finally arrives!

10/21/2008 AOS sent to Chicago lockbox

10/31/2008 NOAs for AOS received

11/06/2008 I-130 is transferred to CSC

11/20/2008 biometrics done

12/02/2008 I-130 APPROVED!!!

01/02/2009 EAD received

02/12/2009 Interview APPROVED!!!

02/17/2009 welcome letter received

02/23/2009 GC received!!! yay!!!

RC

11/18/2010 I-751 Sent to VSC

11/22/2010 NOA1

01/07/2011 Early Bio

01/27/2011 Scheduled Bio

05/11/2011 RC approved

05/17/2011 GC received

Naturalization

11/14/2011 Sent package via Priority to Nebraska SC

11/25/2011 NOA made it

Relocated to NE

04/03/2012 Interview passed!!!

04/10/2012 Oath

04/10/2012 New prints required/done

04/14/2012 Received a welcome packet but still no certificate

04/17/2012 Certificate is here!!!!! Dated 04/16/2012 huh????

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jbhypno Enthusiast

jbhypno   0

Posted
Filed: IR-1/CR-1 Visa Country: China
 Timeline
Posted

There is a phone number to call if you got an RFE. Im not certain what it is though. This is the premium processing which is direct to VSC I believe (866) 315-5718. They may be able to point you in the right direction or just tell you to call customer service.

JBHypno

IR-1 / CR-1

Service Center : Vermont Service Center

Consulate : Guangzhou, China

Marriage : 2007-06-11

I-130 Received : 2008-02-14

I-130 NOA1 : 2008-02-21

I-130 Touched : 2008-02-29

I-130 Congressman agrees to file expedite request : 2008-08-04

I-130 Transfered to CSC : 2008-08-27

I-130 Touched : 2008-08-28

I-130 Touched : 2008-09-04 (File received and pending at 11:30 PM)

I-130 Touched : 2008-09-05

I-130 Touched : 2008-09-08

I-130 Touched : 2008-09-19

I-130 Approved : 2008-09-19

I-130 Touched : 2008-09-22 (I think they are partying too much)

I-130 NOA2 : 2008-09-26

NVC

2008-09-29 : Received case number from operator

2008-10-01 : DS-3032 and AOS bill mailed

2008-10-03 : Mailed DS-3032 Express Mail

2008-10-06 : Received DS-3032 and AOS bill

2008-10-06 : DS-3032 received at NVC

2008-10-07 : Paid AOS fee online

2008-10-09 : AOS bill shows paid online

2008-10-09 : Mailed I-864 package Express Mail

2008-10-09 : DS-3032 approved and IV bill available online

2008-10-10 : Paid IV fee online

2008-10-13 : IV bill shows paid online

2008-10-15 : DS-230 package mailed Express Mail

2008-10-23 : Case complete

CONSULATE

2008-10-27 : Visa package shipped DHL to Guangzhou

2008-10-30 : Visa package arrives at customs clearing center in Guangzhou (2-4 months for clearance)

2009-02-19 : Visa package released from customs and delivered (3 months & 20 days later)

2009-04-28 : Interview

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sasha414 Proficient

sasha414   0

Posted
Filed: IR-1/CR-1 Visa Country: Philippines
 Timeline
Posted
I really need to contact VSC because of an issue on my case. Unfortunately, customer service line cannot help me. So if someone out there knows it please share.

Thank you.

try 202-272-8000

feb. 26,2008-----noa1

aug. 26, 2008----transferred to csc

sept. 19, 2008--- approved

NVC:

sept. 26, 2008----got case # from a live operator

oct. 6, 2008 ------received AOS bill/paid online

oct. 7, 2008 ------shows PAID

oct. 14,2008 -----IV fee generated/ paid online

oct. 15,2008 -----shows PAID

oct. 16,2008 -----mailed DS230 overnight

oct. 23,2008 ---- RFE

nov. 3,2008 ----- case complete

nov. 26,2008 --- medical exam

aug. 14,2009 --- remedical finally, passed

aug. 24, 2009 -- interview , passed

aug. 29, 2009 -- visa in hand

sept. 24, 2009 -- POE LAX

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tanyaru Collaborator

tanyaru   3

Posted
Filed: Citizen (pnd) Country: Russia
 Timeline
  • Author
Posted

Thanks to everyone!

I called customer service line again before trying to call directly VSC and finally got soeone who knows what he is doing on a line so I hopefully solved the problem.

02/14/2008 Valentine`s Day Wedding!

AOS

04/09/2008 I-130 sent to Chicago Lockbox

05/03/2008 call to USCIS because NOA1 not received ;( Got the receipt number and was told that we cannot get replacement NOA1.

08/21/2008 request for NOA1 for I-130 to file AOS placed over the phone and forwarded to VSC. Thanks to the first great Rep at USCIS hotline

10/17/2008 Hubby`s B-day, NOA1 for I-130 finally arrives!

10/21/2008 AOS sent to Chicago lockbox

10/31/2008 NOAs for AOS received

11/06/2008 I-130 is transferred to CSC

11/20/2008 biometrics done

12/02/2008 I-130 APPROVED!!!

01/02/2009 EAD received

02/12/2009 Interview APPROVED!!!

02/17/2009 welcome letter received

02/23/2009 GC received!!! yay!!!

RC

11/18/2010 I-751 Sent to VSC

11/22/2010 NOA1

01/07/2011 Early Bio

01/27/2011 Scheduled Bio

05/11/2011 RC approved

05/17/2011 GC received

Naturalization

11/14/2011 Sent package via Priority to Nebraska SC

11/25/2011 NOA made it

Relocated to NE

04/03/2012 Interview passed!!!

04/10/2012 Oath

04/10/2012 New prints required/done

04/14/2012 Received a welcome packet but still no certificate

04/17/2012 Certificate is here!!!!! Dated 04/16/2012 huh????

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