NVC phone question

[YOUTOO 2]

So, I finally tried calling NVC tonight from Tokyo ( btw it's about 11:30 a.m. on the eastcoast ).

The operator seems to be busy so it throws me back into the automatic loop. But my Case#

prefix TYO is not on the list they run off, and it says if I do not have any letter combination

as they announce, which I don't have, then they shoot me back to a live operator. But since

they are busy, I end up at the automatic response again. Help please

OK, the numbers I dial is 603-334-0700, then 1, then 5.

[Carol and Bruno 0]

So, I finally tried calling NVC tonight from Tokyo ( btw it's about 11:30 a.m. on the eastcoast ).

The operator seems to be busy so it throws me back into the automatic loop. But my Case#

prefix TYO is not on the list they run off, and it says if I do not have any letter combination

as they announce, which I don't have, then they shoot me back to a live operator. But since

they are busy, I end up at the automatic response again. Help please

OK, the numbers I dial is 603-334-0700, then 1, then 5.

I had the same problem. I've been calling for the past 2 days and kept being thrown back into the automated loop as well. I would call at various times throughout the day and even at 20 minutes to midnight last night and still was unable to get through. Since the NVC opens at 7:30am, I called them exactly at 7:30 this morning and was able to get a person.

If it's not too much of an inconvenience with the time difference, I would try to call at 7:30 in the morning.

The phone number you are using is correct.

Good luck

[GiGi27 0]

So, I finally tried calling NVC tonight from Tokyo ( btw it's about 11:30 a.m. on the eastcoast ).

The operator seems to be busy so it throws me back into the automatic loop. But my Case#

prefix TYO is not on the list they run off, and it says if I do not have any letter combination

as they announce, which I don't have, then they shoot me back to a live operator. But since

they are busy, I end up at the automatic response again. Help please

OK, the numbers I dial is 603-334-0700, then 1, then 5.

Have you tried emailing the NVC at nvcinquiry@state.gov using the following guidelines? The response is a bit slower than via telephone, however you should get the information you need.

Good luck.

Please be advised, as of April 4, 2008 our office has revised our

guidelines for communication between the National Visa Center and the

public. We are now required to verify case specific information each

time we receive an inquiry.

According to U.S. law, the National Visa Center is only permitted to

discuss details of a visa case with authorized representatives and when

provided with all of the following information:

NVC case number or CIS receipt number

Petitioner's name and date of birth

Beneficiary's name and date of birth

Your full name

If you are the legal representative, and your G-28, Notice of Entry of

Appearance as Attorney or Representative, is not on file please include

a copy of your signed G-28, showing that you are the legal

representative as well as the following information:

NVC case number or CIS receipt number

Petitioner's name and date of birth or Beneficiary's name and date of

birth

Attorney's law firm name

Attorney's law firm address

Your full name

If you are corresponding regarding an I-140 petition you must provide

the following information:

NVC case number or CIS receipt number

Name of the petitioning company

Beneficiary's name and date of birth

Your full name

If you are the petitioner, principal applicant or legal representative,

please notify the National Visa Center with any changes to your mailing

address, email address or phone numbers.

Please resubmit your inquiry including the required information.

Thank you,

National Visa Center

[YOUTOO 2]

OK, I found out what my problem was. Seems, I clicked on the wrong option, some former INS number. I needed

to push on option 2 which was the NVC case number. Then it worked smoothly.

And, yes, I tried the e-mail option as well. However, we know it takes between 4-7 days for some sort of response

and I was quite anxious today. Unfortunately the response was not what I had hoped for, the usual "we have received

your documents and it will take 6 to 8 weeks to process". But at least I can see a small, very small light at the end of the

tunnel. And I can feel I am inside the tunnel. Finally.